At Holotropic Wisdom, we are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website or attend our workshops.
By using our website and providing your information, you agree to the practices described in this Privacy Policy.
 
1. Information We Collect
We may collect and process the following personal data when you interact with us:
1.1 Personal Information You Provide

• When Booking a Workshop: Full name, email address, phone number, payment details, and accommodation preferences.

• Medical & Health Information: We may collect limited health-related information through our medical form and waiver (only relevant to workshop safety).

• Contact Forms & Newsletter Subscriptions: If you contact us or sign up for updates, we collect your email and any message details.

1.2 Automatically Collected Data
When you visit our website, we may collect certain data automatically:

• Cookies & Tracking Technologies: We use cookies and similar technologies to track website usage, preferences, and improve functionality.

• IP Addresses & Device Information: We collect anonymised data on how users interact with our website for security and analytics purposes.

 
2. How We Use Your Information
We only use your personal data for the following purposes:
 To Process Bookings & Payments – Managing your registration for the workshop and providing confirmation details.
 To Ensure Health & Safety – Reviewing medical information to determine workshop suitability.
 To Improve Our Website & Services – Analysing user behaviour to enhance website functionality.
 To Communicate with You – Sending workshop updates, important notices, or marketing emails (only if you opt in).
 To Comply with Legal Obligations – Where required by law or to enforce our Terms and Conditions.
 
3. Legal Basis for Processing Your Data (GDPR Compliance)
Under GDPR, we process your data under the following legal bases:

• Consent: If you have opted in for marketing communications.

• Contractual Necessity: To fulfil our agreement with you (e.g., processing bookings).

• Legal Obligation: Where required by law (e.g., record-keeping, tax compliance).

• Legitimate Interests: For website security, fraud prevention, and improving user experience.

 
4. Data Storage & Security
We take security seriously and implement measures to protect your data:

• Personal information is stored securely using encrypted databases.

• We restrict access to authorised personnel only.

• We do not store payment details directly—transactions are processed through secure third-party payment providers.

• We implement firewalls and secure servers to prevent unauthorised access.

We only keep your personal data for as long as necessary, based on our legal obligations and workshop requirements.
 
5. Sharing & Third-Party Disclosure
We respect your privacy and do not sell or rent your personal data. However, in some cases, we may share data with trusted third parties:

• Payment Processors – Secure third-party services to handle payments.

• Email & Communication Providers – To send event-related updates.

• Legal Authorities – If required by law for compliance or fraud prevention.

Any third-party service providers are required to handle your data securely and in accordance with data protection laws.
 
6. Cookies & Tracking Technologies
Our website uses cookies to enhance your experience. You can control or disable cookies via your browser settings.
Types of Cookies We Use:

• Essential Cookies – Necessary for website functionality.

• Analytics Cookies – Track website usage to improve our services.

• Marketing Cookies – Used for advertising (only if you consent).

For full details, see our Cookie Policy [link if applicable].
 
7. Your Rights Under GDPR
If you are a resident of the UK or EU, you have the following rights regarding your personal data:
 Right to Access – Request a copy of the personal data we hold about you.
 Right to Rectification – Correct inaccurate or incomplete data.
 Right to Erasure (‘Right to be Forgotten’) – Request deletion of your data under certain conditions.
 Right to Restriction of Processing – Limit how we use your data.
 Right to Data Portability – Request your data in a machine-readable format.
 Right to Object – Withdraw consent for marketing communications.
To exercise your rights, please contact us at [Your Contact Email].
 
8. International Data Transfers
If we transfer your data outside the UK/EU, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses or Data Protection Agreements).
 
9. Third-Party Links
Our website may contain links to third-party sites (e.g., payment processors). We are not responsible for their privacy practices, so please review their policies separately.
 
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any significant changes will be posted on our website, and where appropriate, notified to you via email.
 
11. Contact Us
For any questions regarding this Privacy Policy, your data, or to exercise your rights, please contact us at:
📩 Email: info@holotropicwisdom.com
📍 Address: 64 Camden Street, Dublin, Ireland